"Chiara's main duties were to look after my son; ensure he was ready to leave for school, prepare snacks for him, and also provided the family evening meal. She would also take my son to scouts and collect him. Although it was not part of any contract, she would also tidy and clean and would generally do anything that was asked of her if she was able to assist. Chiara's patience with my son was her strongest attribute and this was reflected in their relationship. She was able to communicate with him on a level that was a pleasure to witness. She was able to integrate into our family situation with ease".